Privacy Policy
Effective Date:
Merlin.Law (“Merlin,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a contact or demonstration request, communicate with us, or otherwise interact with our services.
By using our website or submitting your information through our contact forms, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your name
- Your email address
- Your phone number
- Your organization or firm information
- Your basic contact information
- Your communication preferences
- Information you provide when requesting a demonstration or consultation
- Any information you submit through our website forms or direct communications with us
We may also collect certain information automatically when you interact with our website, such as browser type, device information, IP address, pages visited, referring website, and website usage data.
How We Collect Your Information
We may collect your information directly from you when you:
- Complete a contact or demonstration request form
- Request information about Merlin or its services
- Provide your phone number or email address
- Contact us by phone, email, website form, or another communication channel
- Communicate with us regarding Merlin.Law or our services
We may also collect limited information automatically when you interact with our website, including through cookies, analytics tools, or similar technologies.
How We Use Your Information
We may use your information to:
- Respond to your inquiries and requests
- Communicate with you regarding Merlin.Law and its services
- Schedule, confirm, or follow up regarding demonstrations or consultations
- Provide information or services you have requested
- Send communications that you have requested or consented to receive
- Operate, maintain, and improve our website and services
- Understand how visitors use our website and improve the user experience
- Maintain business and administrative records
- Comply with applicable legal, regulatory, or administrative requirements
- Protect our rights, business interests, users, website, and services
Email Communications
If you provide your email address, you may receive email communications from Merlin.Law related to your inquiry, requested services, demonstration requests, or other relevant communications.
Where applicable, we will provide appropriate mechanisms for you to opt out of marketing or promotional communications.
You may opt out of marketing or promotional emails at any time by using the unsubscribe mechanism included in the applicable communication or by contacting us directly.
Please note that opting out of marketing communications does not necessarily prevent us from sending non-marketing communications related to your inquiry, requested services, transactions, legal notices, administrative matters, or existing relationship with us.
SMS Communications
If Merlin.Law offers SMS communications and you provide your phone number and expressly agree to receive SMS communications, you may receive messages from Merlin.Law related to your inquiry, demonstration request, requested services, or communications with us.
Message frequency may vary. Standard message and data rates may apply.
Where applicable, you may reply STOP to opt out of SMS communications or HELP for assistance.
You may also contact us directly regarding your SMS communication preferences.
Consent to Communications
If Merlin.Law offers SMS communications and you provide your phone number and expressly agree to receive SMS communications, you may receive messages from Merlin.Law related to your inquiry, demonstration request, requested services, or communications with us.
Message frequency may vary. Standard message and data rates may apply.
Where applicable, you may reply STOP to opt out of SMS communications or HELP for assistance.
You may also contact us directly regarding your SMS communication preferences.
Choices and Controls
You have choices regarding how we communicate with you.
You may:
- Use the unsubscribe mechanism provided in our emails to opt out of marketing or promotional emails
- Reply STOP to applicable SMS communications to opt out
- Reply HELP to applicable SMS communications for assistance
- Contact us directly to update your communication preferences
- Request that we update or correct certain information we maintain about you, subject to applicable law
Opting out of marketing communications does not necessarily prevent us from sending important non-marketing communications related to your inquiry, requested services, existing relationship with us, legal notices, or administrative matters.
To Whom We Disclose Your Information
We may disclose your information in limited circumstances, including:
- To affiliated companies, where necessary to respond to your inquiry or provide services
- To third-party service providers, vendors, business advisors, consultants, or contractors who perform services on our behalf
- To communications platforms or technology providers that help us manage email, SMS, website communications, or other business communications
- To website hosting, analytics, security, and technology providers as necessary to operate and maintain our website
- In connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of assets
- As required by applicable law, regulation, subpoena, court order, or administrative request
- To assert, protect, or defend our legal rights, business interests, users, or property
We do not sell your personal information.
We do not share personal information collected through our website, including phone numbers or SMS consent information, with third parties or affiliates for their independent marketing or promotional purposes.
Data Transfer and Service Provider Policy
We do not transfer, sell, rent, or disclose your personal information to external organizations for their independent marketing or promotional use.
However, we may use trusted third-party service providers to help operate our website, manage communications, process inquiries, send emails or SMS messages, host data, provide analytics, maintain security, or support our business operations.
These service providers are authorized to use personal information only as necessary to provide services to us and are expected to protect the information appropriately.
Personal information and communication preferences collected through our website will not be shared with third parties or affiliates for their independent marketing or promotional purposes.
Protection of Information
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage system is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.
Retention of Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, provide requested services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce our agreements.
The specific retention period may vary depending on the nature of the information, the purpose for which it was collected, applicable legal requirements, and our legitimate business needs.
Updates to This Privacy Policy
We may periodically update this Privacy Policy.
If we make material changes that affect how we collect, use, or disclose personal information, we may post the updated Privacy Policy on this website with a revised effective date.
We encourage you to review this page periodically for the latest information about our privacy practices.