Terms of Service
Effective Date:
These Terms of Service (“Terms”) govern your access to and use of the Merlin.Law website and services (“Merlin,” “we,” “us,” or “our”). By accessing or using our website, requesting information, scheduling a demonstration, or otherwise interacting with our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use the website or services.
Use of the Website
You may use the Merlin.Law website for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for any unlawful or unauthorized purpose
- Attempt to gain unauthorized access to the website, systems, or accounts
- Interfere with or disrupt the operation or security of the website
- Introduce malicious code, software, or other harmful material
- Copy, reproduce, modify, distribute, or exploit website content without authorization
- Use automated systems or processes to access or collect information from the website in a manner that could interfere with its operation
We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms have been violated.
Merlin.Law Services
Merlin.Law provides medical record organization, analysis, and intelligence tools intended to support legal professionals and other qualified users in reviewing medical records.
Merlin is designed to help users identify, organize, evaluate, and understand information contained within medical records. The services are intended to support professional review and decision-making.
Merlin.Law does not provide legal advice, medical advice, diagnosis, treatment recommendations, or other professional advice.
Merlin’s services and outputs are intended to support, not replace, the professional judgment of counsel and qualified medical experts.
Users remain responsible for independently reviewing and evaluating information generated or presented through the services.
No Legal or Medical Advice
Nothing on the Merlin.Law website or within its services should be interpreted as legal or medical advice.
Merlin does not establish an attorney-client relationship, physician-patient relationship, or other professional relationship merely through your use of the website or services.
You should consult appropriately qualified legal, medical, or other professional advisors regarding matters requiring professional judgment.
Accuracy and Limitations
We strive to provide reliable and useful information and services. However, we do not represent or warrant that all information, analyses, summaries, or other outputs will always be complete, accurate, current, or error-free.
Medical records may contain incomplete, inconsistent, ambiguous, or conflicting information. The usefulness of any analysis depends in part on the quality, completeness, and accuracy of the information provided or available for review.
Users are responsible for reviewing outputs in the context of the underlying record and exercising appropriate professional judgment.
User-Provided Information
You are responsible for ensuring that information and materials you submit to Merlin.Law may lawfully be provided to us for processing and analysis.
You represent that you have the necessary rights, permissions, authorizations, and lawful basis to provide any information or materials you submit through the website or services.
You should not submit information that you are prohibited from disclosing or processing under applicable law, contract, court order, professional obligation, or other restriction.
Confidentiality and Security
We take reasonable administrative, technical, and organizational measures designed to protect information handled through our services.
However, no method of transmission, electronic storage, or internet-based service is completely secure. We cannot guarantee that information transmitted to or processed through our systems will be completely secure.
For information about how Merlin.Law collects, uses, and protects personal information, please review our Privacy Policy.
Intellectual Property
The Merlin.Law website, including its text, graphics, logos, design, branding, software, interfaces, and other content, is owned by or licensed to Merlin.Law and is protected by applicable intellectual property laws.
Except as expressly permitted by us, you may not reproduce, distribute, modify, publicly display, create derivative works from, or otherwise exploit our website content or intellectual property.
Nothing in these Terms grants you ownership of any Merlin.Law intellectual property.
Third-Party Services and Links
The website or services may contain links to third-party websites, platforms, services, or resources.
These third-party services are not controlled by Merlin.Law. We are not responsible for the availability, accuracy, security, privacy practices, content, or policies of third-party websites or services.
Your use of third-party services may be subject to separate terms and privacy policies established by those providers.
Demonstrations and Communications
Requests for demonstrations, consultations, or additional information do not guarantee that Merlin.Law will provide services or enter into a business relationship with you.
Information submitted through a demonstration or contact request may be used to respond to your request and communicate with you in accordance with our Privacy Policy.
Any services provided to a client may also be governed by separate agreements, engagement terms, or other contractual documents.
Fees and Commercial Terms
Any fees, pricing, payment terms, service descriptions, or other commercial terms applicable to specific Merlin.Law services will be communicated separately and may be governed by a written agreement between Merlin.Law and the applicable client.
Nothing on this website constitutes a binding offer to provide services unless expressly stated otherwise.
Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Merlin.Law website and its content are provided on an “as is” and “as available” basis.
We disclaim warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, availability, and non-infringement, except where such warranties cannot lawfully be excluded.
We do not warrant that the website or services will be uninterrupted, secure, error-free, or free from harmful components.
Limitation of Liability
To the maximum extent permitted by applicable law, Merlin.Law and its affiliates, officers, directors, employees, contractors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the website or services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Any additional limitations of liability applicable to contracted services may be established in a separate written agreement.
Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Merlin.Law and its affiliates, officers, directors, employees, contractors, and service providers from claims, liabilities, damages, losses, costs, and expenses arising out of or related to:
- Your violation of these Terms
- Your misuse of the website or services
- Your violation of applicable law or third-party rights
- Information or materials you submit without having the necessary rights or authorization
Changes to These Terms
We may update these Terms from time to time.
When we make changes, we may post the updated Terms on this website and revise the Effective Date above. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
We encourage you to review these Terms periodically.
Termination
We may suspend or terminate your access to the website or services at any time where permitted by applicable law, including if you violate these Terms or if continued access presents a security, legal, or operational concern.
Provisions that by their nature should survive termination, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, and applicable law, will survive termination.
Governing Law
These Terms will be governed by and interpreted in accordance with the applicable laws of the jurisdiction identified in the applicable written agreement or, where no separate agreement applies, the jurisdiction applicable to Merlin.Law.
Any dispute arising from these Terms or your use of the website will be subject to the applicable courts and dispute-resolution procedures permitted by law.
Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the extent permitted by law.
Entire Agreement
These Terms, together with any applicable written agreements and policies referenced herein, constitute the terms governing your use of the Merlin.Law website unless a separate written agreement expressly provides otherwise.
How to Contact Us
If you have questions regarding these Terms of Service, you may contact us at: